I would like to take this opportunity to let you know about our recent stay at your hotel. We stayed in room 202 from Dec 30th to Jan 7th, 2019. We have just arrived home after our holiday. Our whole experience was wonderful and I wanted to let you know that our visit to your hotel was made exceptional due to the professionalism, helpfulness and warmth of your staff. All went out of their way to ensure that our requests and needs were met and they were so friendly and helpful in all that they did. They really helped to make our stay in Prague a memorable one. We were very pleased with the hotel itself and of the quality of the rooms, public areas, food and facilities. It was our second visit to Prague but our first stay at the Savoy. We plan to return this summer and will definitely return to your hotel. We have already recommended you to friends and family and also online. Well done. We wanted to let you know how happy we were, as we felt your staff (including Petra from the breakfast area) deserved a pat on the back as they were wonderful.
Thanking you all again for an amazing experience.
Realmente nuestra experiencia en este hotel fue excelente. Sobre todo el servicio y dedicada atención de Pavla en los desayunos. Muy esmerada, amable, sonriente y eficiente, felicidades al hotel por tener empleados como ella. La habitación impecable, limpia y cómoda. Desayunos variados y deliciosos. Recomendamos ampliamente alojarse en el Hotel Savoy.
Stayed here for 4 nights arrived late 11pm no problems quick check in from very pleasant young lady and that time of the night We had booked a junior suite it was well maintained plenty of room 2 chairs a couch writing desks and chair Nice bathroom with plenty of room and great water pressure Breakfast was fantastic plenty for every taste endless coffee This hotel is 5 mins walk from the castle and 2 mins from the tram stop into the town.
One of the best hotels in Czech Republic I‘ve had a chance to visit. The spirit of Golden Prague with a great amount of luxury, cleanliness and elegance, together with great food, professional staff and tremendous locality, guarantee an unforgettable experience. We would love to come back. It is suitable for all opportuinities – business, romantic, etc. Most of Prague´s greatest sights are just within reach. But what won the show was the personal, individual approach towards the customer. Everything was perfectly ready just after one phonecall. I can only recommend!
We enjoyed the large rooms and decent breakfast. The location is good - close to the castle and a park. The hotel is recently refurbished. The breakfast room with a retractable ceiling is a real treat.
We got a great price on TripAdvisor for this 5-star boutique hotel in Prague. It is in a quiet part of town, within walking distance of Prague Castle and about a 20-minute walk from the Old Town Square. The decor is ornate but tasteful. The front office staff are efficient, especially Babora. The best part of our stay was the fantastic breakfast which was included in the room rate. Paula, in the restaurant, was friendly and provided excellent, personalized service during breakfast.
Please let us know, what we can improve for your next visit.
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